Thanks for contacting us regarding our ‘BBC Proms’ coverage from 15 July on BBC Radio 3.
I understand you believed the volume settings during this day’s broadcast was capped at a certain level during the playing of the actual music.
Having listened back to the performances aired on 15 July I can find no such examples of any capping or “limiting” to the volume of the orchestra. Indeed, contrary to your concerns the music was at times, depending on the piece and the part being played, louder than that of the presenters when they were introducing the pieces.
I would, however, like to assure you that I've registered your complaint about your experience of listening to Radio 3 on this day on to our audience log. This is an internal report of audience feedback which we compile daily and is available for viewing by all our staff. This includes all programme makers and sound engineers, along with our senior management. It ensures that your points, along with all other comments we receive, are circulated and considered across the BBC.
Thanks again for taking the time to contact us.
NB This is sent from an outgoing account only which is not monitored. You cannot reply to this email address but if necessary please contact us via our webform quoting any case number we provided.