PT, somehow, in previous years, it has been found possible to coordinate the entry of both Day Queue ticket purchasers and season ticket holders without the 20 minute cut-off. Communication between the staff on the respective doors should now be far simpler and immediate to achieve. I am not a season ticket holder but I have every sympathy with those who have paid up in advance and find the new restriction somewhat onerous. I wonder what it is that drives you to this role of apologist for the RAH and RW? As a service provider, the RAH management is failing in its customer care regarding season ticket holders, in my view.