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Thread: Gramophone archive problems

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  1. 08-02-12, 22:36 #1
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    Karafan
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    Default Gramophone archive problems

    Anyone else having problems logging into their account over at the Gramophone Archive?

    I haven't been able to access mine, or save any reviews searched-for for over a week now. When I ask them to email me my password, assuming it is some problem with this at their end, I see yet another unhelpful error message - "A problem with the accounts server has caused this process to fail. Please try again later." Of course, there seems to be no way of contacting them.

    Anyone had the same probs, please?

    Karafan
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  2. 09-02-12, 10:55 #2
    Don Petter
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    Same problem here. Login failed with 'Server was unable to process request. ---> Arithmetic operation resulted in an overflow.'

    In case I had mis-remembered my password (it's ages since I've bothered to log on, since you can view the archive without) I asked to email it to me and got the identical message to yours!
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  3. 09-02-12, 11:35 #3
    Parry1912
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    No. I was using it yesterday.
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  4. 09-02-12, 13:24 #4
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    How strange - because yes, Don, my later message had been preceded by that arithemetical overflow nonsense...!

    Anybody know how to email the bods over there?

    K.
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  5. 09-02-12, 22:00 #5
    rodney_h_d
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    I can't get in either with the same message. There is a contact email address.

    If your query relates specifically to the website, please email gramophone.online@haymarket.com
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  6. 09-02-12, 23:03 #6
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    Quote Originally Posted by rodney_h_d View Post
    I can't get in either with the same message. There is a contact email address.

    If your query relates specifically to the website, please email gramophone.online@haymarket.com
    Thanks for that Rodney, emailed them on that one last week - answer, came there none!
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  7. 06-11-12, 16:55 #7
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    http://www.gramophone.co.uk/classica...al-archive-app
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  8. 06-11-12, 17:45 #8
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    John Wright
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    Quote Originally Posted by amateur51 View Post
    http://www.gramophone.co.uk/classica...al-archive-app
    Yeah, the link title says classical-music-archive but for me just as valuable is the news and record reviews on jazz and dance bands!
    - - -

    John W
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  9. 07-11-12, 10:02 #9
    mathias broucek
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    New scans look good

    Has anyone had the chance to try the search facility on the whole archive?
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  10. 12-02-12, 19:56 #10
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    I have been using the archive a fair bit in the last two weeks and I have had no problems at all.
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