Grumble Thread

[french frank]

It just mitre been a genuine mistake, and when they came to cash up, they realised that they had a surplice; let's hope that nobody stole the money.

I can't cope with much more of this. Alb be bound you missed the one about when they came to cassock they found the mistake ...

[Serial_Apologist]

I can't cope with much more of this. Alb be bound you missed the one about when they came to cassock they found the mistake ...

The latest on this - I have now received an extremely shocked and apologetic email from the manageress of the cafe saying she will sort all this out promptly. I've gratefully emailed in return, and am waiting on how and in what form the reimbursement will take place. They might have to find £60 in their cash register!

[smittims]

I had a narrow escape in that way which has taught me always to check the amount on the screen before entrering my PIN. Paying admission to a stately home (£16 for two) I entered my PIN without looking and the sale was refused . On checking why, we found that the lady had accidentally eneterd £16,000. Fortunately I did not at that time have that amount in my current accout, otherwise it would ,presumably, have gone through.

[oddoneout]

I had a narrow escape in that way which has taught me always to check the amount on the screen before entrering my PIN. Paying admission to a stately home (£16 for two) I entered my PIN without looking and the sale was refused . On checking why, we found that the lady had accidentally eneterd £16,000. Fortunately I did not at that time have that amount in my current accout, otherwise it would ,presumably, have gone through.

The entering of zeros on tills can be a bugbear - all too easy to put in too many! And different systems have different default settings, which doesn't help, although I've noticed that more tills seem able to avoid entering too many as a starting point. When I occasionally had to work in the shop at my last job the old till and ticketing system was a nightmare from that point of view(among several other shortcomings), the one that replaced it was slightly better(but came with a new set of glitches) and the one they have now(since I left) seems better again - although the pass processing and ticketing side still seems to be poorly suited for the specific needs of the site, but that is virtually inevitable when the purchasing decisions are done by a committee with zero knowledge of what it needs to do - and even less inclination to go and find out or even - shock, horror - speak to the staff who will have to grapple with the system while visitors get more impatient at the hold-ups.

[oddoneout]

The latest on this - I have now received an extremely shocked and apologetic email from the manageress of the cafe saying she will sort all this out promptly. I've gratefully emailed in return, and am waiting on how and in what form the reimbursement will take place. They might have to find £60 in their cash register!

Good result SA - always worth asking. Ideally they would pay it back as a refund on the card you used.
Checking for discrepancies was part of the end-of-day cashing up procedure where I used to work, and sometimes took quite a while, or had to be left until the following day to sort out if it wasn't obvious what had happened, as payments could come from several different sources including journal transfers, not just gift shop purchases, but all go through the same till.

[Serial_Apologist]

I had a narrow escape in that way which has taught me always to check the amount on the screen before entering my PIN. Paying admission to a stately home (£16 for two) I entered my PIN without looking and the sale was refused . On checking why, we found that the lady had accidentally entered £16,000. Fortunately I did not at that time have that amount in my current account, otherwise it would ,presumably, have gone through.

I normally pre-check the machine total before registering my pin - on this occasion I was in a relaxed frame of mind, but this was a reminder we all have to be constantly on our guard these days!

[Serial_Apologist]

Good result SA - always worth asking. Ideally they would pay it back as a refund on the card you used.
Checking for discrepancies was part of the end-of-day cashing up procedure where I used to work, and sometimes took quite a while, or had to be left until the following day to sort out if it wasn't obvious what had happened, as payments could come from several different sources including journal transfers, not just gift shop purchases, but all go through the same till.

Well I've now been promised not only a total re-imbursement, including for what I would actually have spent, but a free meal for my next visit! Now that's what I call good customer relations!

[oddoneout]

Well I've now been promised not only a total re-imbursement, including for what I would actually have spent, but a free meal for my next visit! Now that's what I call good customer relations!

Not just good customer relations but also good business sense; you have shared the good outcome on here and probably with others, you are happy and have a reason to visit again, for a small financial outlay on their part. Far cheaper than adverse and anonymous social media posts that could discourage other potential visitors.

[vinteuil]

... for a small financial outlay on their part

... as a Hammersmith council tax payer, happy to contribute



(but ooo is quite right. This episode may result in my finally visiting Fulham Palace (and possibly buying a cuppa in their caff ) - I've walked past on the Thames Path there innumerable times in the last forty-five years without thinking of calling in...

[Pulcinella]

I'm about to start 6 months of chemotherapy (adjuvant therapy following surgery in August), and asked my GP, on the advice of the oncologist, about getting this year's Covid jab early, as my immune system will be compromised, and it makes sense (at least to me).
But I've just been told that, because I'm not yet 75, I'd have to wait until the chemo started and I became immuno-compromised before I qualified to have the Covid jab, so to get in touch again later.
Is this utter madness or what? I was hoping to be as fighting fit as I could be before starting the chemo course.

[Serial_Apologist]

I'm about to start 6 months of chemotherapy (adjuvant therapy following surgery in August), and asked my GP, on the advice of the oncologist, about getting this year's Covid jab early, as my immune system will be compromised, and it makes sense (at least to me).
But I've just been told that, because I'm not yet 75, I'd have to wait until the chemo started and I became immuno-compromised before I qualified to have the Covid jab, so to get in touch again later.
Is this utter madness or what? I was hoping to be as fighting fit as I could be before starting the chemo course.

People were mentioning this on a TV phone-in this very morning.

[Petrushka]

I'm about to start 6 months of chemotherapy (adjuvant therapy following surgery in August), and asked my GP, on the advice of the oncologist, about getting this year's Covid jab early, as my immune system will be compromised, and it makes sense (at least to me).
But I've just been told that, because I'm not yet 75, I'd have to wait until the chemo started and I became immuno-compromised before I qualified to have the Covid jab, so to get in touch again later.
Is this utter madness or what? I was hoping to be as fighting fit as I could be before starting the chemo course.

Does it make a difference if you insist on having it and paying for it? In your shoes that's what I would do.

Best wishes for the chemo and recovery.

[kernelbogey]

I'm about to start 6 months of chemotherapy (adjuvant therapy following surgery in August), and asked my GP, on the advice of the oncologist, about getting this year's Covid jab early, as my immune system will be compromised, and it makes sense (at least to me).
But I've just been told that, because I'm not yet 75, I'd have to wait until the chemo started and I became immuno-compromised before I qualified to have the Covid jab, so to get in touch again later.
Is this utter madness or what? I was hoping to be as fighting fit as I could be before starting the chemo course.

is this just about getting it free on the NHS? I assume you could go to Boots and pay for one there, where age is irrelevant...?

And of course best wishes!

[LMcD]

There seem to have been lots of problems surrounding this Autumn's jabs. When I responded to an email from the NHS, I was told that I could have a flu jab at a GP surgery but not a Covid jab, a Covid jab at a pharmacy or both at a pharmacy. I opted for the last of these, entered my post code as requested, and was asked to pick a time for an appointment at a pharmacy some 2 miles from my home. I was told by a friend that my GP surgery is offering Covid flu jabs on Saturdays only, and the pharmacy with which it shares a building 'isn't doing Covid jabs yet'.

[Pulcinella]

is this just about getting it free on the NHS? I assume you could go to Boots and pay for one there, where age is irrelevant...?

And of course best wishes!

Thanks, and yes, you're right: this is NHS.
But given that I'm 73 and about to be immuno-compromised, it seems as though the patient's best interests might not be paramount.
Apparently the Covid jab won't interfere with any chemo treatment if I have it after that has started, though, so we'll see what the oncologist says when I'm next in touch.